How Do I Redeem My Experience?

To begin the booking process:

1. Locate your Welcome Email from LuxGive. It contains your Winner’s Certificate and redemption code.
2. Complete the Redemption Form at luxgive.com/redemption-form to indicate that you’re ready to book.
3. A Guest Services specialist will contact you — typically within 48 hours — to begin planning your trip.

If you’ve submitted the form and haven’t heard back within a few business days, reach out via live chat on our website and reference your redemption code.

Lost your Welcome Email? Contact us with your name, email address, and the name of the event/organization. We can resend your certificate and redemption details.

Updated on: 17/05/2026