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# How Does Payment and Invoicing Work?

LuxGive does not collect payment from your donors directly. Here’s how the payment process works after your event:
1. **Your event takes place.** You auction or raffle the LuxGive experience(s) to your donors.
2. **You collect payment from the winning bidder.** The donor pays your organization the full winning bid amount.
3. **You report the results to LuxGive.** Enter the details of which experiences sold and provide the winner’s contact details (name, email, and phone number) in the LuxGive portal.
4. **LuxGive invoices your organization.** Download your invoice for the nonprofit price of the experience(s) that sold from the portal. Payment is due within 21 days of the invoice date.
5. **Once payment is processed, winners are contacted.** Your donor receives a Welcome Email with their Winner’s Certificate and instructions to begin booking their experience.

**Accepted payment methods:** ACH, wire transfer, and credit card.

**Key point:** You are only invoiced for experiences that actually sold. Unsold experiences carry zero financial obligation.

If you need to add a winner or adjust an invoice, contact your Fundraising Consultant or reach out via [__Website Chat__](https://luxgive.com).